Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

All orders placed Monday through Friday before 6:00 p.m. will be shipped within 1 day (reasonable processing time).

Other orders placed on weekends or holidays will be shipped on the first business day (Monday - Friday).

We deliver on D+2/D+3 from the day of shipment.

It all depends on your reason for return. Defective products are of course eligible for return (we could in certain cases replace the defective product with a new product if the item is still in stock). Products not yet unpackaged are also unpackaged, but such a return generates costs. You can consult our return policy in accordance with current law here .

You are solely responsible for entering your delivery postal address correctly. Changing the delivery address after shipping simply means a new order that you must pay since we cannot collect a package during delivery.

If a package is returned to our warehouse due to incorrect or incomplete address, we will inform you, and will reimburse you, on a case-by-case basis, the value of the order less (delivery costs +
return costs + bank transaction fees).

Example: product A with a value of €100 having been sent to you for €10 delivery costs was returned to us, and we were billed €10 for this return. In addition, we paid the bank 4€ fees for two transactions (your purchase + return costs) we would reimburse you 76€ calculated as follows: 100 - (10+10+4)= 76€

Over-ear headphones, like the HAKII MIX headphones, are perfect for sports activities thanks to their lightness as they provide comfort for everyday use, while over-ear headphones, such as the H655BT PRO , are ideal for an experience immersive, particularly suitable for long sessions thanks to their superior comfort and active noise reduction technology.

Of course. ANC technology, like that of the H655BT PRO , is
very effective in reducing ambient noise in noisy environments such as public transport or open offices, allowing for better concentration and superior listening quality.

Our latest technology earphones and headsets use technologies like Bluetooth 5.3 to effectively manage interference and deliver superior audio quality, ensuring a stable, high-quality listening experience.

The best gaming headphones offer sound immersion
high quality and clear communication. The TW970 with virtual surround sound and intuitive controls are ideal for an immersive gaming experience. They stand out for the 2.4G dongle connection which guarantees stable sound and synchronized with the image.

For gaming or professional calls, headsets
like the HAVIT TW970 and H655BT PRO with built-in microphones deliver excellent voice capture quality, minimizing background noise and improving clarity, which is essential for clear and accurate communications.

Modern headphones like the H655BT PRO headset offer maximum flexibility with wired and Bluetooth connectivity options, while models like the TW970 also support 2.4G dongle for a lag-free connection, ideal for gaming and calls.

Models like the H655BT PRO offer up to 80 hours
of battery life, which is ideal for users who require a long duration without frequent charging, while open-ear headphones like the Openbuds 1 also offer excellent battery life suitable for prolonged use.

Comfort is essential for long listening sessions. Headphones like the H655BT PRO with their soft ear cushions and the HAKII MIX with its adjustable headband provide superior comfort to prevent hearing fatigue.

Modern gaming headsets and earphones, such as the TW970 headphones, are often equipped with virtual surround sound to improve in-game immersion, allowing users to precisely detect the direction of sounds, which is crucial for competitive gaming.

The best wireless headphones combine sound quality, comfort, and battery life. The H655BT PRO stands out for its active noise reduction and extended battery life, while the Openbuds 1 offer a unique open-ear experience with convenient multi-point connectivity for diverse everyday use.

For sports, it is essential to choose headphones that are water resistant and stable during intense movements. The HAKII helmet
MIX is specially designed for athletes with their ergonomic design and sweat resistance, ensuring uncompromised audio quality even during rigorous workouts.

The H655BT PRO headset combining sound quality and noise cancellation is also perfect for your yoga or meditation sessions.

Water resistance is an increasingly common feature among earphones and headsets.

The HAKII MIX are a great example, offering an IPX5 certification that protects them against sweat and splashes, making them ideal for sports and outdoor use.